Frequently Asked Questions

Everything you need to know about shopping at Geartrade.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for apparel?

We offer a 30-day return window for all unworn items with original tags attached. Please note that final sale items are not eligible for return or exchange.

Are the products on Geartrade authentic?

Yes, we guarantee the authenticity of every item we sell. We source directly from authorized distributors and premium brands to ensure you receive genuine high-quality gear.

How do I determine my correct size?

Each product page includes a detailed size guide link. We recommend measuring yourself and comparing those figures to our specific brand charts for the most accurate fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team via live chat.